I used to live in Ivy Springs in West Jordan (similar floor plan to the Carriage homes). We got the same "story" from Holmes, that only the Fire Dept. has the keys. At Ivy Springs, there is a box on one of the street lights that hold the keys (supposedly). I don't think Holmes will help you with the key issue (especially if you talk with Lea).
I don't know if you tried this, but you may want to contact Dave Dansie, the fire marshal for South Jordan. His phone number is 254-0948 (ddansie@sjc.utah.gov). Since he inspected the sprinkling system, you think he would know where the keys are??
Hang in there - there is life after living in a Holmes Home (at least the townhomes). It's interesting, because they tout how well-built their homes are, yet the cost-cutting is evident.
Best of luck to you. Hopefully, you will be able to stay in Daybreak!! I ended up buying a foreclosed home in Eastlake Village.
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